/ What we do

Operators first.

We have spent careers inside hotels and restaurants. Lived with the workaround spreadsheets, the dashboards nobody opened, and the pace numbers that arrived too late to act on. That experience is the origin of everything we build, organized into four capability areas and scoped to the question in front of you.

01  /  Analytics & Decision Support

The dashboard that gets bookmarked and forgotten is not the job.

The analytical layer you need to actually make the call. Every engagement is scoped to the question in front of you and drawn from patterns we have shipped in production for years. Pace, comp set, menu, mix, labor, food cost. Delivered with a readout and a support window, measured by whether it gets used.

  • Catering and group pace diagnostics
  • Banquet competitive set analysis
  • Menu engineering and re-pricing studies
  • Product-mix, labor, and F&B variance analysis

02  /  Platform & Data Infrastructure

A half-dozen vendor tabs is not a single source of truth.

The plumbing that turns a property or portfolio’s scattered systems into one source of truth. PMS, POS, sales and catering, GL, labor, and RMS, unified into a clean schema you can finally trust. Delivered as a fully managed service or a one-time build we hand off, with the governance and lineage that satisfy legal and IT.

  • Managed data warehouse across PMS, POS, S&C, GL, labor, and RMS
  • Flash reporting suite, daily, weekly, and period
  • Dashboard rationalization into one operator-framed view
  • System integration, governance, access, and lineage

03  /  AI & Intelligence

Most hospitality AI is a demo that dies quietly.

Pilots that present well and never change a shift. We start with the only question that matters: would this actually change someone’s day on the property? We score every use case on value and feasibility, redesign the workflow before we automate it, then take it from pilot to the floor with the adoption work that makes a team trust it.

  • AI opportunity assessment, scored on value and feasibility
  • Workflow redesign before automation, never after
  • Model and platform selection, integrated with your stack
  • Pilot to scale, built for adoption not theater

04  /  Voice & Advisory

Sometimes the work is the counsel, not the build.

We sit with leadership teams who want someone in the room who has been close enough to operations to translate strategy into systems, and systems into outcomes. Quarterly cadence, ownership-grade materials, on-call when the question cannot wait for the next review. Plus the speaking and teaching where an operator-grade lens earns its keep.

  • Quarterly reviews with leadership
  • Board and ownership materials
  • Keynotes, panels, and executive workshops
  • On-call decision support

/ Engage

Tell us the question. We will design the engagement.

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