These Terms & Conditions (the “Terms”) govern your access to and use of the website, services, tools, and deliverables provided by Hospitality Data Solutions LLC (“HDS,” “we,” “us,” or “our”). By accessing this site or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or our services.
1. Use of the Site
You may use this site for lawful, informational, and business purposes only. You agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access, or use it to violate any applicable law or third-party right.
2. Services & Engagements
Information on this site describes our services generally and is not an offer or a binding commitment. The scope, fees, timeline, and specific terms of any engagement are set out in a separate written proposal, statement of work, or services agreement signed by both parties, which controls in the event of any conflict with these Terms.
3. Client Data & Confidentiality
Data and materials you share with us in the course of an engagement remain yours. We treat non-public client information as confidential, use it only to perform the engagement, and protect it with reasonable care. We may use aggregated, de-identified insights derived from our work to improve our methods and benchmarks, provided such insights do not identify you or any individual.
4. Deliverables & Intellectual Property
Upon full payment, you receive the rights to the specific deliverables prepared for you as described in the applicable statement of work. We retain ownership of our pre-existing materials, methodologies, models, templates, and know-how, including any general improvements developed while performing the work. The content, design, and trademarks on this site are owned by HDS or its licensors.
5. Professional Disclaimer
Our analyses, dashboards, and recommendations are informational and are intended to support, not replace, your own business judgment. They do not constitute legal, accounting, tax, or investment advice. You are responsible for decisions made using our work. Results depend on factors outside our control, and we do not guarantee any particular financial or operational outcome.
6. AI-Assisted Work
Some of our tools and deliverables use machine learning and generative AI. These outputs may be inaccurate or incomplete and should be reviewed before you rely on them. They are provided for informational purposes only and do not constitute professional advice.
7. Third-Party Links & Tools
This site and our work may reference or integrate third-party products, data sources, and services. We are not responsible for the content, availability, accuracy, or practices of third parties, and your use of them is governed by their own terms.
8. Disclaimer of Warranties
The site and any freely provided materials are made available “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.
9. Limitation of Liability
To the maximum extent permitted by law, HDS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to the site or our services. Our total aggregate liability for any claim relating to an engagement will not exceed the fees you paid us for that engagement. Liability arising from a signed services agreement is governed by that agreement.
10. Indemnification
You agree to defend, indemnify, and hold harmless HDS and its members, officers, and personnel from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the site, your data, or your breach of these Terms.
11. Changes to These Terms
We may update these Terms from time to time. The version posted on this site with the effective date above is the current version. Your continued use of the site after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. The exclusive venue for any dispute not subject to a signed services agreement is the state and federal courts located in Denver County, Colorado.
13. Contact
Questions about these Terms may be directed to Hospitality Data Solutions LLC at hello@hospitalitydatasolutions.com.